Thank you for shopping with Kaproni. Please review our Shipping Policy below for details about order processing, shipping methods, delivery times, shipping costs, and other important shipping information.
1. Order Processing Time
All orders are processed within 1–3 business days after payment has been successfully confirmed. Business days are Monday through Friday, excluding weekends and public holidays.
- Order cut-off time: 5:00 PM Eastern Time
- Time zone: Eastern Time, United States
Orders placed after the cut-off time, on weekends, or on public holidays will be processed on the next business day.
Please note that order processing time does not include shipping time.
2. Shipping Methods and Delivery Times
We currently offer the following shipping options for eligible orders within the United States.
Standard Shipping
- Estimated shipping time: 7–12 business days
- Shipping cost: $9.99 for orders under $69.00
- Free shipping: Available for orders of $69.00 or more
Expedited Shipping
- Estimated shipping time: 5–7 business days
- Shipping cost: $19.99
Expedited shipping charges are not included in the standard free-shipping offer unless otherwise clearly stated during checkout.
3. Estimated Total Delivery Time
The estimated total delivery time includes both order processing time and shipping time.
Total delivery time = Processing time + Shipping time
- Standard shipping estimated total: 8–15 business days
- Expedited shipping estimated total: 6–10 business days
These delivery times are estimates and are not guaranteed. Delivery may be affected by carrier operations, weather conditions, public holidays, peak shopping seasons, incorrect shipping information, or other circumstances outside our reasonable control.
4. Shipping Coverage
We currently ship to addresses within the United States only.
At this time, we do not offer international shipping unless otherwise clearly stated on our website or during checkout.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
You can use the tracking number to check the delivery status of your order. Please allow some time for the carrier's tracking system to update after the shipping confirmation is issued.
6. Shipping Address Accuracy
Please make sure that your shipping address is complete and accurate before submitting your order.
If you entered an incorrect or incomplete shipping address, please contact us at support@kaproni.com within 24 hours after placing your order.
We will make reasonable efforts to update the address before the order is processed. However, once an order has been processed or shipped, we cannot guarantee that the shipping address can be changed.
Kaproni and MALLAKIN INC are not responsible for delivery problems caused by an incorrect or incomplete address provided by the customer, except where otherwise required by applicable law.
7. Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please:
- Review the tracking information provided in your shipping confirmation email.
- Check whether the carrier has posted a delay, delivery attempt, or address-related notice.
- Contact us at support@kaproni.com if the tracking information has not updated or indicates a shipping problem.
Please include your order number and the email address used at checkout. We aim to respond within 24 business hours.
8. Lost Packages
If tracking information indicates that a package may be lost in transit, please contact us at support@kaproni.com.
We may need to contact the shipping carrier and complete an investigation before determining the appropriate resolution. Carrier investigations may require additional processing time.
9. Packages Marked as Delivered
If your tracking information shows that the package was delivered but you cannot locate it, please:
- Check the delivery location, mailbox, porch, reception area, or other secure delivery areas;
- Ask household members, neighbors, building management, or front-desk staff whether they accepted the package;
- Wait until the end of the delivery day, as some carriers may mark packages as delivered shortly before arrival; and
- Contact the shipping carrier for additional delivery details.
If you are still unable to locate the package, contact us at support@kaproni.com so that we can review the available information.
10. Important Shipping Information
- Processing and shipping times are calculated in business days.
- Weekends and public holidays are not included in estimated processing or delivery times.
- Processing time and shipping time are separate and must be added together when calculating the estimated total delivery time.
- Carrier delays, severe weather, peak seasons, transportation disruptions, incorrect address information, and other unforeseen circumstances may affect delivery.
- Shipping methods, costs, and availability will be displayed during checkout.
11. Contact Us
If you have any questions about your order or shipping, please contact us at support@kaproni.com.
Company Name: MALLAKIN INC
Store Name: Kaproni
Business Address: 750 MAIN ST SUITE 301, GRAND JUNCTION, CO 81501, United States
Business Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time